Policies, Terms & Conditions

These terms and conditions supersede any other terms and conditions. We reserve the right to make changes to this site and these conditions at any time. Click here to learn how we started!

Unless otherwise specified, all materials appearing on this site, including text, site deisgn, logos, graphics, icons, images, as well as the selection, assembly, and arrangment thereof, are the sole property of Nature's Expression, Copyright 2025, ALL RIGHTS RESERVED.

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Nature's Expression is not responsible for the operation of, or content located on or throughout any such site.

We accept the following payment methods:

This disclaimer is to be read in conjunction with the Terms and Conditions and Privacy Statement of Nature's Expression, and all provisions of these documents are incorporated by reference into this disclaimer.

Nothing contained on this website or sold by Nature's Expression, is intended to diagnose physical or psychological conditions, prescribe or perform medical treatment, or interfere or substitute for the treatment of medical or other professionals. No guarantees or warranties are implied or claimed regarding their healing, magical, psychic or health powers, virtues, or whether or not any specific result will be obtained.

The information contained on this website and the items sold may not be suitable for your own personal circumstances, and you are solely responsible for deciding whether any of our information, products or services are suitable for your purposes. Visitors to this website and those who purchase items from Nature's Expression use this information and the items at their own risk, and Nature's Expression assumes no responsibility or liability whatsoever for any actions taken by visitors to this website or customers of Nature's Expression.

Much of the information on this website has been provided by third parties over which the website has no control. For this information, and for any other information offered herein, the website has used reasonable efforts to verify the accuracy of the information provided, but no warranty, expressed or implied, is made regarding accuracy, adequacy, completeness, legality, reliability, or usefulness of any information.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Nature's Expression reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item..

Our products are sourced and often hand-made from locations around the world. Due to their uniqueness, some products may not be available. We will ship all products available at the time of the order in the order and offer an alternative item for substitution for products unavailable.

You will only be charged for products contained in a given shipment, plus any applicable shipping charges.

We do not automatically ship back orders. You will be contacted when your backordered products are back in stock.

If you were charged for an item but did not receive it, please refer to our Returns/Credits policy.

In the event a product is listed at an incorrect price on our website due to internal price updates or typographical error, the price listed in our company database will be honoured. We reserve the right to refuse or cancel any orders placed for product listed at the incorrect price.

We keep your personal information private and secure. When a purchase is made from our site, a name, email address, address, phone number, is provided. This information is used to process your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to Nature's Expression. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. Nature's Expression is not responsible for the actions of third parties.

To report credit claims, damages and returns, click here.

Any damages, shortages or fulfillment mistakes must be reported to Nature's Expression within 10 days of receipt, and require a Return Merchandise Authorization number (RMA #) before they can be processed.

Damages

Many items are produced naturally and may include cracks, lines, inclusions and imperfections. Due to the natural imperfections, some products may not be deemed defective. If you are unsure whether your product is defective, please contact us.

Errors that result in the shipment of incorrect product or a missing item will also be adjusted where applicable. Please follow the same procedure as indicated above.

All orders are subject to a $5.00 handling fee. Shipping fees are calculated based on the destination, weight and the final value of an order. We have negotiated special rates with our shipping carriers to offer the most competitive rates available.

With the wide variety of products we carry, shipping charges are calculated once the order is packed, weighed and ready to leave our warehouse. If you are seeking a shipping estimate, please contact your account manager or click here.

Backorders: We do not automatically ship backorders. We will contact you when your backorders are in to see if you would like them shipped out. You will pay shipping cost but no handling fee.

Shipping Times: Shipping dates are tentative and most orders will ship within five business days unless specified. Orders are not processed or shipped on Saturday, Sunday or Holidays. Please note that orders which require an additional follow-up with you to confirm custom items will require additional shipping time.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Nature's Expression or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

For international orders, there is generally no charge for customs or import duties. For more information on our practices, please contact us.

Nature's Expression will automatically charge the applicable tax for your region. If your business is tax exempt, please reach out to your account manager or contact us.

Taxes are not applicable to US orders.